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AI policy

AI should extend Junior’s knowledge—not impersonate his judgement.

Lil Jun assistant — not House Concierge membership — is currently enabled for the signed-in members and staff pilot. It remains advisory, grounded in approved context and subject to human escalation.

Working policy · Final legal review required before payment launch

Approved uses

AI may answer from reviewed site or lesson material, draft content for human review, create chapters and transcripts, and provide clearly labelled coaching prompts.

Human authority

AI cannot set prices, grant entitlements, issue refunds, publish content, award completion, diagnose conditions or replace an instructor’s safety judgement.

Video and uploads

Durable originals remain in controlled storage. Provider copies are processing artifacts, not the archive. Private media requires permission-filtered retrieval and appropriate consent.

Accuracy and escalation

Answers about money, dates, licensing, policy and individual eligibility must point to an approved source or be escalated to the team.

Questions, requests or exceptions

Put the situation in front of the team.

Include the relevant offer, account, purchase or appointment context. Do not send a password, confirmation code or unnecessary sensitive information.

How to use this page
Working policy
current public guidance
No effective date shown
do not infer one
Written terms
offer-specific where applicable
Human review
questions, requests and exceptions

Read the public rule. Confirm the specific decision.

A signed agreement, confirmed appointment, provider checkout or applicable rights may add or control specific terms where the policy says so.

The policy set

Find the document that owns the question.

These pages work together. Choose the policy closest to the decision, then ask the House when the answer depends on your transaction or circumstances.

  • Privacy

    Information, service providers and choices

    Read policy
  • Terms

    Website, accounts, education and payments

    Read policy
  • Refunds

    Applications, courses, products and services

    Read policy
  • Membership

    Ownership, capacity, activation and changes

    Read policy
  • AI policy

    Approved use, human authority and escalation

    Current document
Barber students practicing at stations inside Junior's Academy
Documentary context · image makes no policy claim